Current Vacancies

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Sales Operations Coordinator 

Job Title: Sales Operations Coordinator

Location: Brighouse, West Yorkshire

Salary: £22,400 per annum

Job Type: Part Time, Permanent (30hrs p/w)

Working Hours: Monday to Friday

As the Sales Operations Coordinator, you will play a key role in supporting the effectiveness and efficiency of the sales function. Working closely with sales and wider operational teams, the role ensures that sales processes, systems, and data are accurate, organised, and consistently followed. This position is designed as a genuine progression route into a sales role for someone who wants to develop their commercial skills alongside strong operational delivery.

Key Responsibilities:

Sales operations and customer support (core):

• Process and manage customer orders accurately and efficiently using the company systems
• Provide prompt, professional support to customers by phone and email
• Manage quotations, pricing requests, product availability queries, and order updates in line with agreed processes
• Liaise with Production, Planning, Logistics and Finance to ensure accurate order fulfilment, delivery performance, and correct invoicing
• Maintain accurate customer records including contacts, pricing, delivery instructions, and account notes
• Coordinate resolution of issues such as delivery queries, shortages, returns, and invoice queries, keeping the customer updated throughout
• Support complaint handling in line with company procedures, ensuring actions are completed and recorded correctly
• Provide high quality administrative support to the wider Sales team as required

CRM management and pipeline support:

• Maintain accurate and usable CRM data including contacts, account details, activity history, and key notes
• Log and track enquiries and follow-ups, ensuring clear ownership and timely progression
• Support pipeline maintenance by keeping opportunity stages and next steps up to date, in line with sales process
• Produce basic reports or lists to support call activity, follow-ups, and team planning

Lead generation and early-stage opportunity support:

• Identify and research potential customers using internal data and external sources
• Build targeted prospect lists and ensure correct contact details are captured in CRM
• Support initial outreach activity for agreed segments using approved messaging and call scripts
• Qualify inbound enquiries and warm leads by gathering key information, then passing qualified opportunities to Management

Share market and competitor insight back into the team, including customer feedback themes and competitor presence

About You:

Essential:

• Experience in sales administration or sales support
• Strong organisation and attention to detail
• Confident communication skills, both written and verbal
• Proficient in Microsoft Office, especially Outlook and Excel
• Ability to prioritise and work to deadlines in a busy environment
• Proactive mind-set with a willingness and interest to learn products, customers, and markets

Desirable:

• Experience using a CRM system and ERP order processing
• Interest in developing a sales career
• Comfortable speaking to customers and prospects by phone
• Basic commercial awareness and curiosity about customer needs, pricing, and value

What We Offer:

• A clear development and progression pathway
• A supportive and dynamic team environment
• Work with a reputable brand known for high-quality products and services

Ready to make an impact?

Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply, email your CV to: h.r@millersoils.co.uk

Business Development Executive – Industrial

Job Title: Business Development Executive – Industrial

Location: Brighouse, West Yorkshire

Salary: £27,000 – £30,000 per annum

Job Type: Full Time, Permanent

Working Hours: Monday to Friday

We’re looking for a motivated and commercially minded individual to join our Industrial division, working primarily within Fluid Management.

This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians.  Full training will be provided and there is clear progression into more specialised positions.

You’ll be working with a range of industrial customers, helping them improve performance, efficiency and reliability through tailored fluid management and lubrication solutions.  You’ll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential – we are looking for the right attitude, curiosity and willingness to learn.

Key Responsibilities:

Business Awareness & Development:

• Drive profitable, sustainable growth in the Fluid Management and the Industrial division as a whole – Strive to achieve sales targets
• Maintain, increase and protect existing business accounts
• Research and develop potential new business opportunities
• Learn how onsite service supports customer retention
• Understand and identify opportunities to upsell/cross sell out products and services
• Update CRM systems to ensure potential business is tracked effectively

Onsite & Technical Support:

• Assist with onsite fluid management services such as oil handling, topping up, sampling, and housekeeping
• Support senior technicians during routine service visits and maintenance work
• Prepare equipment, materials, and documentation for site activities
• Carry out basic inspections and checks under supervision
• Maintain clean, safe, and organised working areas at customer sites

Customer Support:

• Act as a professional and approachable representative of the company
• Build positive working relationships with customer personnel
• Communicate clearly with customers and escalate issues when required
• Support the Fluid Management Co-ordinator when needed

Health, Safety & Compliance:

• Follow all company and customer health, safety, and environmental procedures
• Work safely at all times and report hazards, near misses, or incidents promptly

About You:

Essential:

• A strong willingness to learn and develop in a technical, customer-facing role
• Good communication skills and a positive, professional attitude
• Comfortable working onsite in industrial environments
• A team player who is reliable, organised, and hands-on
• Full UK driving licence

Desirable:

• Previous experience in a sales or technical sales role within industrial, manufacturing, engineering environments
• Customer-facing experience
• Basic mechanical or technical awareness

What We Offer:

• A clear development and progression pathway
• Competitive Salary
• Bonus Structure
• A supportive team environment within a reputable brand known for high-quality products and services

Ready to make an impact?

Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply, email your CV to: h.r@millersoils.co.uk